Guests are met on arrival and a trolley is available for offloading. The boat is approached along a jetty. There is limited access for people with mobility restrictions, all stairs are graduated and a hand rail provided to assist. All dogs are welcome. We have an apron at the rear of the boat. We have a strong plug in light available for guests to assist visually. The TV has teletext, subtitles and remote control. Boating instructions are given in a DVD format, booklet and one to one tuition.